(1) What is MobiXpress?
MobiXpress is the service to buy, sell and exchange your used, old and second-hand mobiles, tablets, laptops, smartwatches and accessories from the comfort of your home. We offer Certified, low priced used / second hand and refurbished products with Pan India shipping and EMI & Cash on Delivery if you wish to Buy from us. We offer simple and fast service with highest price for your used and old mobiles and other products if you wish to Sell it to us.
MobiXpress offers a far superior experience in buying and selling vs other offline and online options. But don't take our word for it. Let's dive into the details 😀
BUYING used and refurbished mobile phones and other products from MobiXpress Vs Others
| Criteria | Offline Shops | Online Marketplace like OLX, Facebook | Online Websites | MobiXpress |
|---|---|---|---|---|
Precise information. Actual photos, exact warranty date, box detail, etc. | ❌online. Need to visit the shop. | OK. Some listings have few details like photos. | ❌ | ✅Not a single website in India offers this level of detail except MobiXpress |
| Selection of used & refurbished products | ❌ Low | ✅ Highest | ❌ Low | ✅ High. For example, no other website in India has iPhone 12, iPad Pro 2020, Samsung Note 20 Ultra or OnePlus 8 Pro available for sale. |
| Payment options like Credit Card, EMI & Loan Financing | ❌since they deal primarily in cash | ❌since they deal primarily in cash | ✅ | ✅ |
| Product Pricing | OK | ✅Competitive price | ❌ High | ✅ Competitive price |
| Returns & Warranty | ❌ | ❌ | ✅ | ✅ |
| GST Invoice | ❌ | ❌ | ✅ | ✅ |
SELLING used and old mobile phones and other products to MobiXpress Vs Others
| Criteria | Offline Shops | Online Marketplace like OLX, Facebook | Online Websites | MobiXpress |
|---|---|---|---|---|
| Highest price for used product | ❌ Poor | ✅ Best | ❌ Poor | ✅ Higher price than any online site. Guaranteed! Take 10-20 random products and do check our buyback price vs other sites. |
| GST receipt / Bank payment | ❌since they deal in cash | ❌ | ✅ | ✅ |
| Time to sell | ❌ Typically only exchanges allowed | ❌ 1-4 weeks | ✅ Instant | ✅ Instant |
(3) What does Grade mean? What are the different Grades?
Grade describes a product's Cosmetic condition. Does it have scratches, dents, etc.? It has no relationship to the product's functionality. We have a precise form of "grading." We classify products in the following five grades:
i) OPEN-BOX ii) SUPERMINT-CONDITION iii) MINT-CONDITION iv) GOOD-CONDITION v) SEALD-PACK
Grade details and photos can be found here.
(4) I am unhappy with the service I received. What should I do?
It is supremely important to us that you are completely satisfied with the service you receive from MobiXpress. If we have not met your expectations, please write to us at Contact Us. We'll do whatever it takes to make things right.
(5) How can I work with you if I am a dealer / wholesaler / retailer / want to buy or sell in bulk?
